Pakakisima

I was chatting with a friend of mine last week and for some reason we ended up discussing bad customer service from various companies in the Philippines. In my opinion, people are just too forgiving when companies make mistakes. People here take way to much crap from these businesses who are blatantly out there to rob you of your money. I was wondering if other people shared my opinion, and sure enough, she forwarded me her recent (and quite telling) experience with a big concert organizer.

Her story follows below...